How RatingProtect Works for OptometristsRPAdmin2020-01-12T16:14:29+00:00
How RatingProtect Works for Optometrists
Desk staff hands feedback cards to patients when they complete their visit, or attach it to their paperwork.
Patients use the code on the card to privately rate their visit on their smartphone, with no app or special software required.
RatingProtect identifies your happiest patients, and directs them to leave a public online review. Less happy patients are directed to leave private feedback which is emailed only to you.
How Fast can Ratings be Improved?
Dr. Laidlaw: “We got 580% more 5-star reviews after using Rating Protect in our existing practice, which increased our Google rating from 4.0 to 4.8. So I also got it for our three new offices to get a head start and protect against negative reviews.”
A Toronto optometrist went from 2.7 stars on Google to 4.3 stars within 2 months (gaining 20 new 5-star reviews), and rose further to 4.5 after 3 additional months. In the same period, Yelp and RateMDs ratings increased by 17% and 25%, respectively.